Veterans Affairs Searches for New Scheduling System Due to Long Wait Times


The Veterans Affairs (VA) Department is currently on the lookout for a new patient scheduling system that will improve the process in helping veterans receive medical attention faster and more efficiently.  The VA helped decided to make sure this project is ‘spearheaded’ immediately into action in an effort to remedy some enormous wait times that have been a result of the current scheduling system.

This past June, the VA held an industry day that allowed contractors to network with procurement officers and officials. This event was conducted in an effort for contractors to connect with department personal and figure out solutions to the on-going scheduling issue. Sloan Gibson, acting, VA Secretary stated, “We need lasting, long-term reforms, including a complete overhaul to replace the outdated technology for our scheduling system. Bringing an innovative scheduling product into our world-class electronic health record system is a crucial part of providing the scheduling staff in our facilities with the tools necessary to succeed.”

Businesses must first become registered in System for Award Management (SAM) prior to bidding on a VA contract that can be viewed at FedBizOpps (FBO). FBO is the government’s main bid board where 1/3 of total available government contracts are placed by agencies. Other solicitations can be awarded through no bid contracting, SmartPay Cards and micro-purchases by way of simplified acquisition.


Businesses interested in learning more about the new scheduling contract can call (877) 252-2700 Ext 1 to speak with an Acquisition Specialist.

Businesses that are interested in learning how to find and bid on available contracts can download the free informational packet.

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