Federal Service Desk – Government Contracting Tips
Here is the contact information for different sources of help a business can use to receive help with their government registration and applying for federal grants
Help Desks to Contact:
Grants.gov Contact Center
email: support@grants .gov
Contact for assistance with: grant.gov registration, downloading or navigating forums, or technical aspects of submitting to grants.gov system.
eRA Commons Help Desk
Hours: Mon-Fri, 7am to 8pm
Contact for assistance with eRA Commons registration, status of the application, post-submission queries and eRA errors and warnings.
US Federal Contractor Registration
Hours: Mon-Sat, 8am to 8pm
Contact assistance with government registration (SAM), CCR to SAM, federal set-asides, marketing to the federal government, GSA schedule, etc.
System for Award Management (SAM)
Hours: Mon-Fri, 8am to 8pm
Contact assistance for government registration guidelines, providing guidelines for Business POC, and information updates.
Hours: Mon-Fri, 8:30am to 5pm