Federal Service Desk – Government Contracting Tips

Federal Service Desk – Government Contracting Tips

Here is the contact information for different sources of help a business can use to receive help with their government registration and applying for federal grants


Help Desks to Contact: 

Grants.gov Contact Center

Phone: 1-800-518-4726

email: support@grants .gov

Contact for assistance with: grant.gov registration, downloading or navigating forums, or technical aspects of submitting to grants.gov system.


eRA Commons Help Desk

Web: http://era.nih.gov/help/

Phone: 1-866-504-9552

Hours: Mon-Fri, 7am to 8pm

Contact for assistance with eRA Commons registration, status of the application, post-submission queries and eRA errors and warnings.


US Federal Contractor Registration

Web: www.uscontractorregistration.com

Phone: 1-877-252-2700

Hours: Mon-Sat, 8am to 8pm

Contact assistance with government registration (SAM), CCR to SAM, federal set-asides, marketing to the federal government, GSA schedule, etc.


System for Award Management (SAM)

Phone: 1-800-FED-INFO

Hours: Mon-Fri, 8am to 8pm

Contact assistance for government registration guidelines, providing guidelines for Business POC, and information updates.


Grants Info 

Web: grantsinfo@nih.gov

Phone: 301-435-0714

Hours: Mon-Fri, 8:30am to 5pm



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